General Terms
These are the terms and conditions that govern the use of the Rawaabi store and its subdomains, websites, services, and related tools.
Dear guest, by visiting the website, you agree to these current terms and conditions. If you do not agree with them, please refrain from using this website. The website reserves the right to change, modify, add, or remove parts of the terms of use and conditions at any time. The changes become effective when they are posted on the website without prior notice. Please review the terms of use and conditions regularly to keep up with all updates. Your continued use of the website constitutes your full agreement to all the changes made to the terms of use and conditions.
How to Use the Website
Age
Dear guest, you must either be eighteen years old or visit this website under the supervision of a parent or legal guardian. We grant you a non-transferable or cancellable license to use the website under the specified terms and conditions. The purpose of this license is to shop for personal items sold on the website. Commercial use or use on behalf of any third party is prohibited unless explicitly permitted by us in advance. Any violation of these terms and conditions will result in the immediate cancellation of the license granted in this paragraph without any prior notice.
Content
All content listed on the website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is owned by Rawaabi, its users, suppliers, or licensors and is protected by copyright, trademark, patent, and other intellectual property laws. The content on the website and the copyright are the exclusive property of Rawaabi and are protected by copyright, trademark, patent, or other intellectual property rights and other laws.
Subscribing to Rawaabi & Customer Account
Some services and related features that may be available on the website require registration or subscription. By choosing to register or subscribe to any of these services or related features, you agree to provide accurate and current information about yourself and to update it immediately if any changes occur. Each user of the website alone is responsible for keeping passwords or other identification methods safe and secure. The account holder is solely responsible for all activities that occur under their password or account. Additionally, you should notify us of any unauthorized use of your password or account. In any case, Rawaabi will not be liable for any direct or indirect loss or damage resulting from any kind of disclosure of your username and/or password.
If you provide any untrue, inaccurate, incomplete, or if Rawaabi has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete, or does not comply with this user agreement without any rights and compensation from Rawaabi under this agreement. We reserve the right to suspend indefinitely, limit, or withdraw your access to the website and/or your membership from the website.
Email Communication
You agree, during the registration process, to receive promotional emails from the website. You can, at a later time, opt out of this option and not receive promotional emails by clicking on the link at the bottom of any promotional email.
User Submissions
All your submissions on the website and/or your submissions to us, including but not limited to questions, comments, and suggestions (all "Submissions" collectively), become our sole and exclusive property and do not return in any way. In addition to the rights applicable to any type of submission, once you share your comments or criticisms on the website, you also grant us the right to use the name directly associated with the criticism, comment, or any other content. You are not allowed to use a fake email address, pretend to be someone else, or attempt to mislead us or any third party regarding the authenticity and reliability of any of the submissions. We may remove or modify any of the submissions, but we are not obligated to do so.
Orders
The website reserves the right to refuse or cancel any order for any reason at any time. Before we agree to the order, we may ask you to provide additional information or confirmations, including but not limited to phone number and address.
Product Description:
If the product offered on the website is found to be different from the description on the website, you can exclusively return the product according to the return policy mentioned below.
Pricing Information:
We reserve the right, at our sole discretion, to refuse or cancel any orders placed for products or services whose prices are inaccurate on the website due to some error. In such case, we will send a notification via email. Additionally, we reserve the right, at our sole discretion, to correct the error in the full price stated.
Return Policy:
Ruwabi accepts product returns under certain conditions. To review the return policy, which we reserve the right to change at any time, please visit the Returns Policy page.
Indemnification:
You agree to defend the website and its affiliated companies, officers, employees, agents, and suppliers from any and all claims, actions, losses, liabilities, damages, costs, and expenses (including legal fees) arising from your breach of this user agreement or your violation of any law or third-party rights.
Severability:
If it is determined that any provision of the user agreement is invalid, void, or unenforceable for any reason, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions of the user agreement. In such a case, that part shall be interpreted in a manner consistent with applicable law to reflect as closely as possible the original intentions of the parties, and the remaining parts shall remain in full force and effect according to the applicable laws.
Governing Law and Jurisdiction:
These terms and conditions shall be interpreted and governed by the laws in force in the Kingdom of Saudi Arabia. Each party herein agrees to submit to the jurisdiction of the judicial courts of the Kingdom of Saudi Arabia and to waive any objections based on venue.
Dispute Resolution:
In the event of any dispute or claim arising out of or related to any transaction executed on the website, or breach, enforcement, interpretation, or validity of the terms and conditions, or any part thereof ("Dispute"), the parties shall first attempt to settle the Dispute by negotiation in good faith by giving it notice to respond within a period of thirty (30) days of sending the first written message informing the other party of the Dispute.
Termination:
In addition to any legal or equitable remedies, we may immediately, without prior notice, terminate these terms and conditions or revoke any or all of your granted rights under these terms and conditions. Upon any termination of this agreement, you must immediately cease visiting and using the website, and we may immediately revoke all your passwords or other identification methods, and we refuse any further access or use of this website, entirely or partially. Any termination of this agreement shall not affect all the rights and obligations (including, but not limited to, payment obligations) of the parties arising before the termination date. You also agree that the website is no longer responsible for you or any other person as a result of the website's suspension or termination. If you are dissatisfied with this website or any of its terms or conditions, policies, principles, or Ruwabi's practices in managing the website, then your only and exclusive remedy is to stop using the website.